For several months, 10:11 has been working intensively on the user experience that we offer to our customers.
Indeed, many dashboards have been deployed on an industrial scale for large groups and the question of consulting information arises. How do I create a daily appointment? How to interest the user in their own data? How do you ensure that each user has received the right information at the right time?
Chasing lost moments
One of the performance levers we identified is the ability to chase lost moments.
Managers and managers are largely busy with meetings and appointments and they have very little time to devote to their dashboard (they often consult it during monthly reporting).
To ensure the distribution of essential information on a daily basis, we developed a solution in partnership with META: the PocketBoard.
Relying on the daily use of our smartphone
License approval WhatsApp Business Now allows us to send professional messages automatically from WhatsApp. Thus, our customers configure the 2 or 3 KPIs to be monitored on a daily basis and every morning, at 08:30am, these indicators are sent to WhatsApp via the PocketBoard 10h11.
Whether during breakfast, in a taxi or public transport, during a coffee break or even when queuing up at the supermarket, our customers can consult essential information every day, effortlessly, on an application already installed on their smartphone. The PocketBoard user experience naturally chases lost moments away, the quiet moments, when taking information is beneficial and requires very little effort because the WhatsApp application is now a common place of expression with friends, colleagues and now with your business.
To find out more about this innovation, do not hesitate to contact our sales team.